FAQ
Frequently Asked Questions
Quick answers to common questions about our services, process, and support.
What services does Archana Info Solutions offer?
We provide a comprehensive range of IT services including custom web application development,
ERP solutions, Augmented Reality (AR) for education, AI-powered tools, mobile app development,
cloud hosting, domain registration, UI/UX design, school management portals,
and ongoing maintenance & support. We specialize in building enterprise-grade solutions
for education, finance, and business management sectors.
How is your pricing structured?
Our pricing depends on project complexity, scope, and technology requirements. We offer
flexible models including fixed-price quotes for well-defined projects, monthly retainers for
ongoing development, and hourly engagements for consulting work. Contact us with your
requirements and we will provide a detailed, no-obligation estimate within 48 hours.
What kind of post-launch support do you provide?
We offer comprehensive Annual Maintenance Contracts (AMC) that include bug fixes,
performance monitoring, security patches, feature enhancements, and dedicated support.
Our support is available Monday through Saturday from 9 AM to 7 PM IST. Emergency
support for critical issues is handled on priority even outside business hours.
How long does a typical project take?
Timelines vary based on complexity. A standard business website takes 2-4 weeks,
a custom web application 4-8 weeks, and full enterprise ERP or portal solutions
may take 3-6 months. After the initial consultation, we provide a detailed timeline
with milestones so you always know what to expect at every phase.
Do you work with clients outside India?
Absolutely! We serve clients across the globe and are experienced in remote collaboration
using modern tools like Microsoft Teams, Zoom, Slack, and project management platforms.
We adjust our working hours to accommodate different time zones and ensure seamless
communication throughout the entire project lifecycle.